Managed Services

Infozone Managed Services

Infozone Managed Services solutions offers our customers a stable and efficient IT environment where the customer is given the opportunity to fully focus on their core business. We have the solutions to handle all or part of your IT environment regarding operation, management, monitoring and support.

Our Philosophy

Managed Services aims to optimize the development, operation and support of our customer’s IT environment and create a cost-effective solution based on your needs. Infozone’s Managed Services aims to be a trusted partner, work proactively, and cooperate in developing our customers’ IT environments with the goal to deliver secure, simplified administration while reducing costs.

What we do within Managed Services

To offer you worry-free IT and ensure that you have access to the best possible skills adapted for your IT environment, we follow a well-established and successful concept based on these building blocks:

• Pro-active Support – Through continuous monitoring, we work to create a stable and secure IT environment for you, for the future.
• Remote Support – With our expertise, you are given access to experts in our various service areas and receive first-class support.
• Maintenance – In order to have a thriving IT environment, it needs to continuously be maintained and adapted to the changing IT world we live in. #Shifthappens
• Monitoring – We track the components and services so we can act and begin troubleshooting as quickly as possible, even before the user detects a problem.
• Improve – We always strive to maximize the benefits of all IT investments throughout their life cycle. We are constantly working to improve the systems we manage, through both technology and processes.
• Reporting – We report and provide statistics to our customers regarding issues related to operation and support such as ongoing activities, projects, cases etc.